Join The Songbird Team

Help Us Transform Australia’s Disability Support Services

Our team is our greatest asset! Songbird’s success as a leading NDIS service provider is made possible by the unwavering commitment, passion and expertise of each and every staff member. With the guidance of a leadership team, our disability support workers and Support Coordinators provide the highest level of care to all NDIS participants.

We welcome you to work with an organisation that is making a true difference to the lives of people with disabilities. Together, there is no limit to what we can achieve!

Current Opportunities

What It’s Like To Work With Songbird

What Our Staff Have To Say

I supervise the team to safely deliver the scheduled work in full and on time to best practice. I love my job because I can make a change in individual lives by creating opportunities to help them experience fun and fulfillment.

We face different challenges every day – life as a team leader is never boring.

One participant’s recent achievement that we are all really proud of is decreasing certain behaviours during morning routines by dying her hair and applying makeup. This has given her so much empowerment. She leaves the house every morning feeling like a star!

Brooke, Team Leader of Supported Independent Living

Although challenges do arise in the job, mainly around managing behaviours when they do occur, the drums alive program is one of great reward as it brings our participants a great amount of joy through music and movement.

For staff, the program is very fun and very rewarding.

Small improvements, for example, like a participant getting a certain drum move when they couldn’t get it before is really rewarding as you can witness the massive benefits the guys get from Drums Alive in real time!

Anna, Drums Alive Coach

I enjoy working for Songbird because it is an organisation with a wonderful culture that provides people with a disability a real sense of choice and inclusion.

There are empathetic trained support workers who listen, encourage and enable.

Songbird aims to empower and build skills through their drums alive and cooking programs but I believe most importantly, our residents know fun is always around the corner.

Danae, Second in Charge Disability Support Worker

Qualities We Value & Experience We Seek

Our mission is to empower individuals with disabilities to lead their lives with independence, autonomy and happiness. To help our participants achieve these goals, we are always on the lookout for empathetic people who are passionate about delivering disability support with a person-centred approach.

In addition, we ask for the following requirements:

  • Certification III or IV in Disability, Youth, Individual Support or Aged Care
  • Two years’ industry experience
  • National Police Check
  • Working with Children Current Certificate
  • First Aid & CPR Certificate
  • Driver’s licence
  • Flexible availability from Monday to Sunday

Become A Part Of Our Team

If you are committed to making the world a better place one life at a time, we would love to hear from you.

Please upload your resumé and tell us a little bit about yourself!

Once submitted, we will get in touch as soon as possible.

  • Drop files here or

    Our Hiring Process

    • Resumé Review
      To begin your journey as a Songbird staff member, please send us your details.
      This information should include any relevant experience, qualifications and interests.
    • Phone Interview
      If you meet our mandatory requirements, we will call you for a short and sweet introduction.
      This conversation will include straightforward questions to give us a clear idea of our compatibility.
    • Face-To-Face Interviews
      We will invite you to join an in-person group interview so that we can get to know each other better!
      From there, the remaining candidates will meet our CEO for a final interview.
    • Time To Celebrate!
      Successful applicants will be contacted as soon as possible.
      Congratulations and welcome to the Songbird team!

    Employee Training

    The NDIS’ online training course helps new employees understand its code of conduct, quality and safeguards. Please complete this 90-minute course before your first day at Songbird.

    We also provide on-the-job and specialized training to all staff for progression to higher roles!

    Meet Some Staff Members

    Support Worker

    I enjoy coming to work and being part of a team. I feel that l have a real purpose here and that I am appreciated.

    Support Worker


    It’s great seeing the reactions on individuals’ faces when they have tried something new or achieved a goal… then celebrating together!